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We understand this could be the single biggest purchase you make in your lifetime and you will naturally have lots of questions about the process.
We hope the below frequently asked questions help our customers understand the process of purchasing a new home with Wilson Homes.
Our on-site sale suite is open Monday to Friday between the hours of 8am - 4pm by appointment only. Please contact sales@wilsonhomes.net or 07395918207 to make an appointment.
Alternatively, sales enquiries are also dealt with via our sales agent Michael Poole’s of Yarm. You can contact them on 01642 788878 or visit there office on Yarm High Street between the hours of 9-5pm Monday to Friday or 9.30am-12.30pm Saturday.
We will go through important information with you to ensure you are fully aware of every aspect of the purchasing process, once you are happy we will present you with a reservation form.
We will the take the relevant reservation fee, once this is received dually with the signed reservation paperwork, your desired plot will be marked as SOLD. We will not take more than one reservation fee for any one property giving you peace of mind that your new property is secured. You will need to bring two different forms of ID with you to confirm your identity, such as your passport and driving licence, in order to reserve a new home with us.
Wilson Homes require a fully non-refundable 2% or 3% deposit to reserve a plot.
2% secures your plot as it is advertised.
3% secures your plot and allows it to be fully tailored to you along the way.
Your deposit is fully deductible off your purchase price on completion.
Wilson Homes allow alterations to each property to tailor the home to you, because of this we cannot offer refunds once a reservation form is completed.
This is what sets us apart from the rest! Dependant on build stage we offer our customers the opportunity to choose from a wide array of fixtures and fittings. We understand that no two people have the exact same way of living, with that in mind we try our very best to adapt each home to that of the customer purchasing it.
We offer a wide range of options however we do offer an extremely high specification as standard.
Specification and possible upgrade options can be discussed from the outset to allow you to fully understand what we can offer to help you make an informed decision.
If you would like to visit your new home during construction, we will do our best to make this possible, we understand it’s an exciting time! All site visits must be pre-arranged to ensure your safety on site. The health and safety of our visitors is paramount for us which is why you must always be accompanied on site.
At Wilson Homes your satisfaction is of upmost importance to us. We pride ourself on giving excellent and prompt after sales service, your home move in pack will contain key details of who to contact for any assistance you may need.
Each property is then insured for a total of a ten-year period for any structural defects.
Wilson Homes CEO Mr Steve Wilson is proud to announce that in his 16 years of trading within the new build industry there has being no structural defect claims on any of his newly build properties giving our customers peace of mind that quality is achieved first time every time.
